![]() ![]() We have determined that the unauthenticated factory reset vulnerability was introduced to the My Book Live in April of 2011 as part of a refactor of authentication logic in the device firmware. We have heard concerns about the nature of this vulnerability and are sharing technical details to address these questions. The company also provided new technical details about the zeroday, which is now being tracked as CVE-2021-35941. A spokeswoman said the data recovery service will be free of charge. My Book Live customers will also be eligible for a trade-in program so they can upgrade to My Cloud devices. Update, 9:00 PM: Western Digital has published an update that says the company will provide data recovery services starting early next month.
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